Legal

Privacy policy

This policy explains how BusinessNZ collects, uses, and protects personal information when you use our website and services.

Last updated: 5 July 2026

1. Who we are

BusinessNZ (“we”, “us”, “our”) operates the BusinessNZ business directory website and related services. We are based in New Zealand and handle personal information in accordance with the Privacy Act 2020.

2. Information we collect

We may collect the following types of information:

  • Contact details — name, email address, phone number, and business name when you submit forms or claim a listing.
  • Business information — NZBN, address, category, and profile content you provide or that we source from public registers.
  • Usage data — pages visited, search queries, device type, and approximate location derived from IP address.
  • Cookies — see our Cookie policy for details on cookies and similar technologies.

3. How we use information

We use personal information to:

  • Provide, maintain, and improve the directory and search experience.
  • Verify business listings against the NZBN register.
  • Respond to enquiries, quote requests, and support messages.
  • Send service-related communications where you have opted in.
  • Protect the Service against fraud, abuse, and security threats.
  • Comply with legal obligations.

4. Sharing information

We do not sell personal information. We may share information with service providers who help us operate the Service (such as hosting and analytics), when required by law, or with your consent — for example, forwarding a quote request to a business you selected.

5. Retention

We retain personal information only as long as needed for the purposes described in this policy, unless a longer retention period is required by law. You may request deletion of account or contact data subject to our legal and operational requirements.

6. Your rights

Under the Privacy Act 2020, you may request access to or correction of personal information we hold about you. You may also withdraw consent for marketing communications at any time. Contact us using the details below to exercise these rights.

7. Security

We use reasonable technical and organisational measures to protect personal information. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top of this page shows when it was last revised. Continued use of the Service after changes take effect means you accept the updated policy.

9. Contact us

Privacy enquiries can be sent to support@businessnz.com or via our contact page.

BusinessNZ
Level 4, 12 Broadway, Newmarket, Auckland, New Zealand